Wavestore support center

Wavestore is well known for its leading levels of support. Customers and Partners benefit from fantastic technical support direct from our in-house experts when it's needed most.

Our Certified and Enterprise level partners benefit from this further through having dedicated account management and priority access to our technical and pre-sales support teams, helping you to win more business and maintain excellent customer relationships.

Our Support

Powerful video solutions and fully featured software isn't our only offering. Wavestore boasts a strong global network of partners, integrators, installers and end-users who rely upon our technology for commercial success and real-world security. Customers and Partners benefit from fantastic technical support direct from our in-house experts when it's needed most.

Remote access

You might be asked to connect to Team Viewer to provide the Wavestore team with remote access.




How to raise a ticket

Log a support incident with our automatic ticketing system, and we'll get back to you as soon as possible. If your problem is critical, we'll jump on it right away.