Queue Management

Analyse queuing data to reduce waiting times, eradicate safety and security concerns, improve customer satisfaction and increase sales revenues.

Manage queues with ease

Long queues can lead to customer abandonment, lost sales and potentially damage your company image and future sales opportunities - as customers often avoid stores with long queues. Monitoring your queue lengths can help ensure the right staffing levels to improve customer service and increase sales conversions:

  • Queue Length Monitoring
  • Average wait times
  • Individual wait times
  • Queue alarms – proactively manage till openings
  • Assess queue wait times vs conversion rates and basket sizes
  • Optimise staffing levels and till openings for peak hours.

With competition from online shopping, unobtrusive cameras and sensors place above your queues in physical stores can generate vital queue metrics to help you improve site performance.

Find out how Wavestore can work for you:

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+44 (0)1895 527 127

Or try our live demo today

Our live demo facility is designed to give you a quick and simple introduction to the core features and user interface of our video management software.

Demonstration Software Download