One level of support, always excellent

Please use the below to search our Knowledge Base

Our Support

Powerful video solutions and fully featured software isn't our only offering. Wavestore boasts a strong global network of partners, integrators, installers and end-users who rely upon our technology for commercial success and real-world security.

Customers and Partners benefit from fantastic technical support direct from our in-house experts when it's needed most. The first port of call is our knowledge-base, hosted on this website. Just type your question into the search box above.

If our knowledge-base doesn't help address your queries, log a support incident with our automatic ticketing system, and we'll get back to you as soon as possible. If your problem is critical, we'll jump on it right away.

Where to buy Wavestore
Wavestore products are available from our approved distribution partners across the world. For a full list of our approved distribution partners please click here

Purchasing Wavestore products through these approved distribution partners entitles you to entry into the Wavestore 'Better Together' Partner Programme which has a range of real life benefits for professional security installers and systems integrators. For more information on these benefits and details of how to sign up to the Wavestore Partner Programme please click here